How To Fix E7078 - Specify a reference customer for the contract partner role category

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 078

• Message text: Specify a reference customer for the contract partner role category

What causes this issue?

The SD customer is a prospective customer. Specify a reference customer
for changing the SD customer to a non-prospective customer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7078 - Specify a reference customer for the contract partner role category ?

  The SAP error message E7078, "Specify a reference customer for the contract partner role category," typically occurs in the context of contract management or when dealing with business partner roles in SAP. This error indicates that the system requires a reference customer to be specified for a particular contract partner role category, which is essential for processing transactions related to that partner.
  Cause:
  
  Missing Reference Customer: The primary cause of this error is that the system expects a reference customer to be defined for the contract partner role, but it has not been provided.
  Configuration Issues: There may be configuration settings in the SAP system that are not properly set up, leading to the requirement for a reference customer not being met.
  Data Inconsistencies: If the business partner data is incomplete or inconsistent, it may trigger this error when trying to create or modify contracts.
  
  Solution:
  
  
  Specify a Reference Customer:
  
  Navigate to the relevant transaction where the error occurs (e.g., creating or editing a contract).
  Look for the field where you can specify the reference customer and enter the appropriate customer number.
  
  
  
  Check Business Partner Configuration:
  
  Go to the Business Partner (BP) transaction (BP) and ensure that the business partner in question has the necessary roles assigned, including the reference customer role.
  Ensure that the partner role category is correctly configured to require a reference customer.
  
  
  
  Review Contract Partner Role Settings:
  
  Check the configuration settings for contract partner roles in the SAP Customizing Implementation Guide (IMG). Ensure that the role category is set up to allow for a reference customer.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all required fields for the business partner and contract are filled out correctly.
  If necessary, update or correct any missing or incorrect data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the contract management module and business partner roles.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), ME31K (Create Contract), ME32K (Change Contract), etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify contracts and business partners.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in contract management or business partner configuration.