How To Fix E7073 - Enter a reference customer for role category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 073

• Message text: Enter a reference customer for role category &1

What causes this issue?

You must specify a reference customer; see table TEKND.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7073 - Enter a reference customer for role category &1 ?

  The SAP error message E7073, which states "Enter a reference customer for role category &1," typically occurs in the context of customer master data maintenance or when dealing with business partner roles in SAP. This error indicates that a reference customer is required for a specific role category, but it has not been provided.
  Cause:
  
  Missing Reference Customer: The primary cause of this error is that the system expects a reference customer to be defined for the specified role category, but it has not been entered.
  Configuration Issues: There may be configuration settings in the system that require a reference customer for certain role categories, and these settings may not have been properly maintained.
  Data Entry Error: The user may have overlooked entering the reference customer while creating or updating a customer or business partner.
  
  Solution:
  
  
  Enter a Reference Customer:
  
  Navigate to the transaction where the error occurred (e.g., creating or editing a customer or business partner).
  Look for the field that requires the reference customer and enter a valid reference customer ID that corresponds to the role category specified in the error message.
  
  
  
  Check Role Category Configuration:
  
  Go to the configuration settings for customer master data or business partner roles in the SAP system.
  Ensure that the role category in question is properly configured to allow for a reference customer. This may involve checking the settings in transaction codes like BP (Business Partner) or XD01/XD02 (Customer Master).
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to customer master data and role categories to understand the requirements for the specific role category mentioned in the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Role Categories: In SAP, role categories define the different roles that a business partner or customer can have (e.g., sold-to party, ship-to party, etc.). Each role may have specific requirements, including the need for a reference customer.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, XD01 for creating customers, and XD02 for changing customer data.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions based on known issues.
  
  By following these steps, you should be able to resolve the E7073 error and successfully enter the required reference customer for the specified role category.