How To Fix DP_SHARED570 - Credit card registration is not supported by the PSP

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 570

• Message text: Credit card registration is not supported by the PSP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED570 - Credit card registration is not supported by the PSP ?

  The SAP error message DP_SHARED570, which states "Credit card registration is not supported by the PSP," typically occurs in the context of payment processing within SAP systems, particularly when integrating with a Payment Service Provider (PSP). This error indicates that the specific PSP you are using does not support the registration of credit cards for the transaction you are attempting to process.
  Causes:
  
  PSP Limitations: The Payment Service Provider you are using may not support credit card registration as a feature. Some PSPs only allow for one-time transactions without storing credit card information.
  Configuration Issues: There may be a misconfiguration in the SAP system regarding the payment methods or the integration settings with the PSP.
  Transaction Type: The type of transaction you are trying to perform may not be compatible with credit card registration.
  Version Compatibility: The version of the SAP system or the PSP integration may not support the feature you are trying to use.
  
  Solutions:
  
  Check PSP Documentation: Review the documentation provided by your PSP to confirm whether credit card registration is supported. If it is not, you may need to consider using a different PSP that offers this feature.
  Configuration Review: Verify the configuration settings in your SAP system related to payment methods and PSP integration. Ensure that the settings align with the capabilities of your PSP.
  Transaction Type Adjustment: If possible, adjust the type of transaction you are attempting to perform to one that is supported by your PSP.
  Contact PSP Support: If you believe that credit card registration should be supported, reach out to your PSP's support team for assistance. They may provide insights or updates regarding their services.
  SAP Notes and Support: Check the SAP Support Portal for any relevant notes or updates regarding this error message. There may be patches or updates that address this issue.
  
  Related Information:
  
  Payment Service Provider (PSP): A third-party service that facilitates online payments by providing the necessary infrastructure for processing credit card transactions.
  SAP Payment Processing: SAP systems often integrate with various PSPs to handle payment transactions, and proper configuration is crucial for successful processing.
  Error Handling: Understanding how to handle and troubleshoot error messages in SAP can help in resolving issues more efficiently.
  
  If the problem persists after trying the above solutions, consider consulting with your SAP support team or a professional with expertise in SAP payment processing and PSP integrations.