How To Fix DP_SHARED568 - Credit card direct capture is not supported by the PSP

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 568

• Message text: Credit card direct capture is not supported by the PSP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED568 - Credit card direct capture is not supported by the PSP ?

  The SAP error message DP_SHARED568 indicates that the credit card direct capture feature is not supported by the Payment Service Provider (PSP) you are using. This error typically arises in the context of SAP Commerce Cloud or SAP Customer Experience solutions when attempting to process credit card payments directly through a PSP that does not support this functionality.
  
  Cause:
  
  PSP Limitations: The Payment Service Provider you are using may not support direct credit card capture. Some PSPs only allow for authorization of payments, requiring a separate capture process.
  
  Configuration Issues: There may be a misconfiguration in the payment settings within your SAP system, leading to the system attempting to use a feature that is not supported by the PSP.
  Version Compatibility: The version of the payment module or integration you are using may not be compatible with the PSP's capabilities.
  
  
  Solution:
  
  Check PSP Documentation: Review the documentation provided by your PSP to confirm whether they support