How To Fix DP_SHARED567 - External payment charge is not supported by the PSP


DP_SHARED567 - Overview

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 567

  • Message text: External payment charge is not supported by the PSP

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED567 - External payment charge is not supported by the PSP ?
    The SAP error message DP_SHARED567 indicates that an external payment charge is not supported by the Payment Service Provider (PSP) you are using. This error typically arises in the context of payment processing within SAP systems, particularly when dealing with external payment methods or services.
    
    Cause: Unsupported Payment Method: The PSP you are using may not support the specific external payment charge you are trying to process. This could be due to limitations in the PSP's capabilities or configurations.
    Configuration Issues: There may be a misconfiguration in the payment settings within SAP or the PSP integration, leading to the system not recognizing the charge. Version Compatibility: The version of the PSP or the SAP system may not be compatible with the features you are trying to use. Missing Parameters: Required parameters for processing the external payment charge may be missing or incorrectly set up in the system.
    Solution: Check PSP Documentation: Review the documentation provided by your

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