How To Fix DP_SHARED572 - External payment advice is not supported by the PSP

DP_SHARED572 - Overview

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 572

• Message text: External payment advice is not supported by the PSP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED572 - External payment advice is not supported by the PSP ?

  The SAP error message DP_SHARED572, which states "External payment advice is not supported by the PSP," typically occurs in the context of payment processing within SAP systems, particularly when dealing with payment service providers (PSPs). This error indicates that the external payment advice feature is not supported by the specific PSP you are using.
  
  Cause:
  
  Unsupported Feature: The PSP you are using may not support the external payment advice functionality. This can happen if the PSP is not configured to handle certain types of payment notifications or if it does not have the capability to process external payment advice messages.
  
  Configuration Issues: There may be a misconfiguration in the settings related to the payment service provider in your SAP system. This could include incorrect parameters or missing settings that enable external payment advice.
  Version Compatibility: The version of the PSP or the SAP system may not be compatible with the external payment advice feature.
  
  
  Solution:
  
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