How To Fix DP_SHARED562 - Invalid transaction provided in direct capture response

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 562

• Message text: Invalid transaction provided in direct capture response

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED562 - Invalid transaction provided in direct capture response ?

  The SAP error message DP_SHARED562: Invalid transaction provided in direct capture response typically occurs in the context of SAP's Direct Capture of Data (DCD) functionality, which is used for data entry and processing in various SAP applications. This error indicates that the transaction code or identifier provided in the direct capture response is not recognized or is invalid.
  Causes:
  
  Incorrect Transaction Code: The transaction code specified in the direct capture response may be misspelled or not exist in the system.
  Configuration Issues: There may be configuration issues in the DCD setup that lead to the system not recognizing the transaction.
  Authorization Issues: The user may not have the necessary authorizations to execute the specified transaction.
  System Version Mismatch: The transaction may not be available in the version of SAP you are using, or it may have been deprecated.
  Data Format Issues: The data sent in the direct capture response may not conform to the expected format, leading to the transaction being deemed invalid.
  
  Solutions:
  
  Verify Transaction Code: Check the transaction code provided in the direct capture response for accuracy. Ensure it is a valid transaction in your SAP system.
  Check Configuration: Review the DCD configuration settings to ensure that the transaction is correctly set up and mapped.
  User Authorizations: Ensure that the user executing the transaction has the necessary authorizations. You may need to consult with your SAP security team.
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction to ensure it is supported in your version of SAP.
  Test with Different Data: If applicable, try sending a different set of data to see if the issue persists, which may help identify if the problem is data-related.
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes relevant to your business processes and ensure they are correctly implemented in your DCD setup.
  User Roles and Authorizations: Review user roles and authorizations in your SAP system to ensure compliance with security policies.
  
  By following these steps, you should be able to identify the root cause of the DP_SHARED562 error and implement an appropriate solution.