How To Fix DP_SHARED561 - Command timed out when getting a token for card and authorization

DP_SHARED561 - Overview

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 561

• Message text: Command timed out when getting a token for card and authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED561 - Command timed out when getting a token for card and authorization ?

  The SAP error message DP_SHARED561 indicates that there was a timeout while trying to obtain a token for a card and authorization. This error typically occurs in the context of payment processing or integration with external payment gateways. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the payment gateway or external service.
  Service Unavailability: The payment gateway or service you are trying to connect to may be down or experiencing high load.
  Configuration Errors: Incorrect configuration settings in the SAP system or the payment gateway can lead to timeouts.
  Performance Issues: The SAP system or the external service may be under heavy load, causing delays in processing requests.
  Timeout Settings: The timeout settings in the SAP system or the payment gateway may be too low for the current processing time.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing