How To Fix DGA308 - Data record &1, &2 not changed (change number &3 is locked)

SAP Error Message - Details

• Message type: E = Error

• Message class: DGA - DG: Messages for Dangerous Goods Management (A)

• Message number: 308

• Message text: Data record &1, &2 not changed (change number &3 is locked)

What causes this issue?

You attempted to send a data record from a source system to a target
system.
However, the change number for this data record is being used in the
target system by another user.

System Response

The system does not post the data record to the target system.

How to fix this error?

Wait until the data record is no longer locked in the target system.
Start sending for the data record again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DGA308 - Data record &1, &2 not changed (change number &3 is locked) ?

  The SAP error message DGA308 indicates that a data record you are trying to change is locked due to a change number. This typically occurs in the context of change management processes in SAP, where certain records are protected from changes to ensure data integrity and consistency.
  Cause:
  The error message is triggered when:
  
  You attempt to modify a data record that is associated with a change number that is currently locked.
  The change number may be locked by another user or process, preventing any modifications until it is released.
  The change number could be in a status that does not allow changes (e.g., it might be in a "completed" or "approved" state).
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Lock Status:
  
  Use transaction code SM12 to check for locks on the change number. You can search for the specific change number to see if it is locked by another user.
  
  
  
  Release the Lock:
  
  If you find that the change number is locked by another user, you may need to contact that user to release the lock or wait until they are done with their changes.
  If you have the necessary authorizations, you can also manually delete the lock entry in SM12, but this should be done with caution and typically only in consultation with your SAP Basis team.
  
  
  
  Change Number Status:
  
  Verify the status of the change number using transaction CC03 (Display Change Number). Ensure that it is in a status that allows changes. If it is in a status that does not permit changes, you may need to change its status or create a new change number.
  
  
  
  Retry the Operation:
  
  Once the lock is released or the change number status is appropriate, retry the operation that triggered the error.
  
  
  
  Related Information:
  
  Change Management: Understanding how change numbers work in SAP is crucial. Change numbers are often used in configuration management and can be associated with various objects in SAP.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to the data records and change numbers.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.