How To Fix DGA310 - Data record &1, &2 not saved (date of change number &3 different)

SAP Error Message - Details

• Message type: E = Error

• Message class: DGA - DG: Messages for Dangerous Goods Management (A)

• Message number: 310

• Message text: Data record &1, &2 not saved (date of change number &3 different)

What causes this issue?

You sent a dangerous goods master record from a source system to a
target system (distribution).
The change numbers for the source and target systems are identical, but
they have a different valid-from date.

System Response

The system does not save the data record.

How to fix this error?

Change the valid-from date either in the source system or in the target
system so that the dates are identical.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DGA310 - Data record &1, &2 not saved (date of change number &3 different) ?

  The SAP error message DGA310 indicates that there is an issue with saving a data record due to a mismatch in the change number associated with the record. This typically occurs in scenarios where change management is implemented, such as in the context of master data or configuration data.
  Cause:
  The error message DGA310 is triggered when:
  
  You are trying to save a data record that has a change number that does not match the expected change number for that record.
  This can happen if the record was modified by another user or process after you retrieved it for editing, leading to a conflict in the change number.
  The system uses change numbers to track changes and ensure data integrity, and a mismatch indicates that the data you are trying to save is based on an outdated version.
  
  Solution:
  To resolve the DGA310 error, you can follow these steps:
  
  
  Refresh the Data: Retrieve the latest version of the data record you are trying to save. This ensures that you are working with the most current data and change number.
  
  
  Check for Concurrent Changes: If multiple users are working on the same data, check if someone else has made changes to the record. You may need to coordinate with them to avoid conflicts.
  
  
  Reapply Your Changes: After refreshing the data, reapply any changes you intended to make. This will ensure that your changes are based on the most recent version of the record.
  
  
  Save Again: Attempt to save the record again after ensuring that you are working with the correct change number.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or your organization's SAP support team for further assistance, as there may be specific configurations or settings affecting the behavior.
  
  
  Related Information:
  
  Change Management: Understanding how change numbers work in SAP can help prevent this error. Change numbers are often used in various modules, including Material Management (MM), Production Planning (PP), and others.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to the data record.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you view or manage change numbers, such as MM02 for material master changes or CS02 for BOM changes.
  
  By following these steps and understanding the underlying cause of the error, you should be able to resolve the DGA310 error effectively.