How To Fix D9477 - Error reading the temporary archive file &1 for the document file &2

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 477

• Message text: Error reading the temporary archive file &1 for the document file &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9477 - Error reading the temporary archive file &1 for the document file &2 ?

  The SAP error message D9477, which states "Error reading the temporary archive file &1 for the document file &2," typically occurs in the context of document management and archiving within SAP systems. This error indicates that the system is unable to read a temporary archive file that is necessary for accessing a specific document.
  Causes:
  
  File System Issues: The temporary archive file may be missing, corrupted, or inaccessible due to file system issues.
  Permissions: The user or the SAP application may not have the necessary permissions to access the temporary archive file.
  Configuration Errors: There may be misconfigurations in the archiving settings or paths defined in the SAP system.
  Network Issues: If the archive files are stored on a network location, network issues could prevent access.
  Database Issues: Problems with the database that stores the metadata for the archived documents could also lead to this error.
  
  Solutions:
  
  Check File Existence: Verify that the temporary archive file specified in the error message actually exists in the expected location.
  Check Permissions: Ensure that the SAP application has the necessary permissions to read the file. This may involve checking file system permissions or user roles in SAP.
  Review Configuration: Check the archiving configuration in the SAP system to ensure that paths and settings are correctly defined.
  Check Network Connectivity: If the archive files are stored on a network drive, ensure that the network connection is stable and that the drive is accessible.
  Database Consistency: Run consistency checks on the database to ensure that there are no issues with the metadata related to the archived documents.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SARA (Archive Administration) to manage and monitor archiving processes.
  Logs: Check the application logs (transaction SLG1) for more detailed error messages that could provide additional context.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configurations or potential bugs.
  
  By following these steps, you should be able to diagnose and resolve the D9477 error in your SAP system.