How To Fix D9478 - The temporary archive file &1 could not be deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: D9 - Environment Management System

  • Message number: 478

  • Message text: The temporary archive file &1 could not be deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message D9478 - The temporary archive file &1 could not be deleted ?

    The SAP error message D9478 indicates that the system encountered an issue while trying to delete a temporary archive file. This can occur in various scenarios, particularly during archiving or data management processes. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. File System Permissions: The user or the SAP system may not have the necessary permissions to delete the temporary archive file.
    2. File Locking: The file may be locked by another process or user, preventing deletion.
    3. File Path Issues: The specified path for the temporary archive file may be incorrect or inaccessible.
    4. Disk Space Issues: Insufficient disk space on the server could prevent file deletion.
    5. Temporary File Corruption: The temporary archive file may be corrupted, leading to issues during deletion.

    Solutions:

    1. Check Permissions:

      • Ensure that the user running the SAP process has the necessary permissions to delete files in the specified directory.
      • Verify the permissions of the directory where the temporary archive files are stored.
    2. Release File Locks:

      • Check if the file is being used by another process. You can use tools like lsof on Unix/Linux systems or Resource Monitor on Windows to identify any locks on the file.
      • If another process is using the file, wait for it to complete or terminate the process if appropriate.
    3. Verify File Path:

      • Confirm that the path to the temporary archive file is correct and accessible.
      • Check for any typos or misconfigurations in the file path settings.
    4. Check Disk Space:

      • Ensure that there is sufficient disk space on the server where the temporary files are stored. Free up space if necessary.
    5. Manual Deletion:

      • If the file is not being used and you have the necessary permissions, try manually deleting the temporary archive file from the file system.
    6. Review SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    7. System Restart:

      • In some cases, restarting the SAP system or the application server may help resolve temporary issues related to file handling.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for more details on archiving and file management.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.

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