How To Fix D9476 - The document file &1 does not exist in the archive &2

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 476

• Message text: The document file &1 does not exist in the archive &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9476 - The document file &1 does not exist in the archive &2 ?

  The SAP error message D9476 indicates that a specific document file (identified by &1) cannot be found in the specified archive (identified by &2). This error typically occurs in scenarios involving document management systems (DMS) or when accessing archived documents in SAP.
  Cause:
  
  Document Not Archived: The document may not have been archived properly, or it may not exist in the specified archive.
  Incorrect Archive Path: The archive path or the archive ID specified may be incorrect, leading to the system being unable to locate the document.
  Deletion of Document: The document may have been deleted from the archive.
  Authorization Issues: The user may not have the necessary permissions to access the archive or the document.
  System Configuration Issues: There may be issues with the configuration of the archiving object or the archive file itself.
  
  Solution:
  
  Verify Document Existence: Check if the document is indeed archived. You can do this by using transaction codes like SARA (Archive Administration) to view archived documents.
  Check Archive Settings: Ensure that the archive settings are correctly configured. Verify the archive object and the associated settings in the SAP system.
  Correct Archive Path: Make sure that the archive path specified in the error message is correct. You may need to consult with your SAP Basis team to verify the archive configuration.
  User Authorization: Ensure that the user has the necessary authorizations to access the archive and the document.
  Re-archive Document: If the document is not found, you may need to re-archive it if it was supposed to be archived.
  Consult Logs: Check the application logs for any additional error messages or information that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SARA (for archiving), SARI (for reading archived documents), and SARE (for deleting archives).
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to archiving and document management.
  Documentation: Review SAP documentation on archiving and document management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP technical team for further investigation.