How To Fix D9475 - The document file &1 does not exist in the SAP database

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 475

• Message text: The document file &1 does not exist in the SAP database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9475 - The document file &1 does not exist in the SAP database ?

  The SAP error message D9475 indicates that a document file referenced in the system does not exist in the SAP database. This can occur in various scenarios, such as when trying to access an attachment or document that has been deleted, moved, or never uploaded.
  Causes:
  
  Document Deletion: The document may have been deleted from the database.
  Incorrect Document Reference: The reference to the document may be incorrect, possibly due to a typo or an incorrect document ID.
  Document Not Uploaded: The document may not have been uploaded to the system in the first place.
  Database Issues: There may be issues with the database that prevent the document from being accessed.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  
  Solutions:
  
  Verify Document Existence: Check if the document is indeed present in the database. You can do this by using transaction codes like SOST (for checking sent documents) or OAAD (for document management).
  Check Document Reference: Ensure that the document ID or reference you are using is correct. Double-check for any typos or errors.
  Re-upload Document: If the document was deleted or never uploaded, you may need to re-upload it to the system.
  Database Consistency Check: If you suspect database issues, you may need to run consistency checks or consult with your database administrator.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. You may need to check user roles and permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to document management, such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document).
  SAP Documentation: Refer to SAP Help documentation for more details on document management and error handling.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.