How To Fix D9473 - Error deleting the document file &1 from the SAP database

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 473

• Message text: Error deleting the document file &1 from the SAP database

What causes this issue?

The document file &v1& does not exist in the SAP database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9473 - Error deleting the document file &1 from the SAP database ?

  The SAP error message D9473, which states "Error deleting the document file &1 from the SAP database," typically occurs when there is an issue with the deletion of a document or file associated with a business object in the SAP system. This error can arise due to various reasons, including:
  Causes:
  
  File System Issues: The underlying file system may have restrictions or issues that prevent the deletion of the document.
  Database Locking: The document may be locked by another process or user, preventing its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the document.
  Document Not Found: The document may not exist in the database, leading to an error when attempting to delete it.
  Corrupted Document: The document may be corrupted or in an inconsistent state, causing the deletion process to fail.
  Configuration Issues: There may be configuration issues in the document management system (DMS) or the content repository.
  
  Solutions:
  
  Check Permissions: Ensure that the user attempting to delete the document has the necessary authorizations. You may need to consult with your SAP security team.
  Check Document Status: Verify if the document is currently locked or in use by another process. If so, wait for the lock to be released.
  Verify Document Existence: Confirm that the document actually exists in the database. You can do this by checking the document management system or the relevant transaction codes.
  Check File System: Ensure that the file system where the document is stored is accessible and not experiencing issues. Check for disk space and file system permissions.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context on the failure.
  Reconfigure DMS: If the issue is related to configuration, review the settings in the document management system or content repository to ensure they are correctly set up.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SCDO (for document management) or SARA (for archiving) to manage documents and check their status.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the SAP documentation related to document management and content repositories for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the D9473 error and implement a suitable solution.