How To Fix D9474 - Error deleting the document file &1 from the archive &2

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 474

• Message text: Error deleting the document file &1 from the archive &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9474 - Error deleting the document file &1 from the archive &2 ?

  The SAP error message D9474, which states "Error deleting the document file &1 from the archive &2," typically occurs in the context of document management and archiving within SAP systems. This error indicates that the system encountered an issue while trying to delete a specific document file from the archive.
  Causes:
  
  File Locking: The document file may be locked by another process or user, preventing deletion.
  File System Permissions: The user or the SAP system may not have the necessary permissions to delete the file from the archive.
  Corrupted Archive: The archive itself may be corrupted, leading to issues when attempting to delete files.
  Database Issues: There may be inconsistencies or issues in the database that prevent the deletion of the document.
  Configuration Issues: Incorrect configuration settings in the archiving object or the archiving process can lead to this error.
  
  Solutions:
  
  Check File Locks: Ensure that no other processes are using the document file. You may need to wait for the other process to complete or terminate it if necessary.
  Verify Permissions: Check the file system permissions for the user or the SAP system. Ensure that the necessary permissions are granted to delete files from the archive.
  Check Archive Integrity: Use SAP tools to check the integrity of the archive. If the archive is corrupted, you may need to restore it from a backup or recreate it.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any issues that may be affecting the deletion process.
  Review Configuration: Review the configuration settings for the archiving object and ensure that they are set up correctly. This may involve checking the archiving settings in transaction SARA.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SARA (Archive Administration) to manage archiving objects and check the status of archived documents.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurred and any relevant logs.
  Documentation: Review SAP documentation related to document archiving and management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the D9474 error and implement a solution to resolve it.