How To Fix CY327 - Resetting the status "dispatched" not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 327

• Message text: Resetting the status "dispatched" not possible

What causes this issue?

You want to reverse the status "dispatched" for the operation &V3& for
the order &V2& with the order type &V1&. However, this is not possible,
for example because the operation has not been dispatched yet.

How to fix this error?

You should check the status, if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CY327 - Resetting the status "dispatched" not possible ?

  The SAP error message CY327, which states "Resetting the status 'dispatched' not possible," typically occurs in the context of production planning and control, particularly when dealing with production orders or process orders. This error indicates that the system is unable to reset the status of a dispatched order, which can happen for several reasons.
  Causes:
  
  Order Status: The order may be in a status that does not allow for resetting. For example, if the order has already been confirmed or if it has been partially processed, the system may prevent changes to its dispatched status.
  Dependencies: There may be dependencies or linked documents (like purchase orders or stock movements) that are preventing the status from being reset.
  User Authorizations: The user may not have the necessary authorizations to change the status of the order.
  System Configuration: Certain configurations in the system may restrict the ability to reset the dispatched status based on business rules or settings.
  
  Solutions:
  
  Check Order Status: Review the current status of the order. If it is confirmed or has been processed, you may need to reverse those actions before attempting to reset the dispatched status.
  Review Dependencies: Check for any linked documents or dependencies that may be preventing the status change. Ensure that all related processes are completed or reversed as necessary.
  User Authorizations: Verify that the user attempting to reset the status has the appropriate authorizations. If not, consult with your SAP security team to obtain the necessary permissions.
  Consult Documentation: Review SAP documentation or configuration settings related to order status management to ensure that there are no restrictions in place that would prevent the status from being reset.
  Use Transaction Codes: Utilize relevant transaction codes (like CO02 for changing production orders) to check the order details and make necessary adjustments.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to error CY327.
  Transaction Codes: Familiarize yourself with transaction codes related to production orders (e.g., CO01, CO02, CO03) to manage and troubleshoot orders effectively.
  User Manuals: Refer to user manuals or training materials for guidance on managing order statuses and understanding the implications of each status.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to reset the dispatched status of the order.