How To Fix CY329 - Error in resetting the status "dispatched"

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 329

• Message text: Error in resetting the status "dispatched"

What causes this issue?

A program error has occurred when reversing the status "dispatched" for
the operation &V3& for the order &V2& with the order type &V1&.

How to fix this error?

You should inform the SAP Hotline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CY329 - Error in resetting the status "dispatched" ?

  The SAP error message CY329, which indicates "Error in resetting the status 'dispatched'," typically occurs in the context of production planning and control, particularly when dealing with production orders or process orders. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of CY329 Error
  
  
  Status Management Issues: The error may occur if there are inconsistencies in the status management of the production order. For example, if the order is already in a status that does not allow it to be reset to "dispatched."
  
  
  Authorization Issues: The user may not have the necessary authorizations to change the status of the order.
  
  
  System Configuration: There may be configuration settings in the system that prevent the status from being reset. This could be due to customizations or specific business rules implemented in the SAP system.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the order data.
  
  
  Incomplete Data: If the production order is missing required data or has not been fully processed, it may lead to this error.
  
  
  Solutions to CY329 Error
  
  
  Check Order Status: Review the current status of the production order. Ensure that it is in a state that allows for the status to be reset. You may need to change the order to a different status before attempting to reset it.
  
  
  User Authorizations: Verify that the user attempting to reset the status has the necessary authorizations. If not, contact your SAP security administrator to grant the required permissions.
  
  
  Review Configuration: Check the configuration settings related to order status management. Ensure that there are no restrictions preventing the status from being reset.
  
  
  Technical Troubleshooting: If the issue persists, consider checking for any database locks or inconsistencies. You may need to consult with your SAP Basis team to investigate any technical issues.
  
  
  Data Completeness: Ensure that all required data for the production order is complete and accurate. If there are missing entries, complete them before attempting to reset the status.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order) or CO03 (Display Production Order) to manage production orders effectively.
  SAP Documentation: Review SAP documentation related to production order management and status handling for more insights.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CY329 error in your SAP system.