How To Fix CY326 - Resetting the status "dispatched " not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 326

• Message text: Resetting the status "dispatched " not permitted

What causes this issue?

You cannot reverse the status <ZH>Dispatched</>.

How to fix this error?

You should check the status logic of the object concerned.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CY326 - Resetting the status "dispatched " not permitted ?

  The SAP error message CY326, which states "Resetting the status 'dispatched' not permitted," typically occurs in the context of production planning and control, particularly when dealing with production orders or process orders. This error indicates that the system is preventing the user from changing the status of an order that has already been dispatched.
  Cause:
  
  Order Status: The order has already been dispatched, meaning that it has been released for production or processing. The system does not allow the status to be reset to a previous state (e.g., "created" or "released") once it has been dispatched.
  System Configuration: The configuration settings in the SAP system may restrict certain status changes to maintain data integrity and ensure proper tracking of production processes.
  Business Process Compliance: The business processes defined in the organization may not allow for the resetting of dispatched orders to prevent potential issues in production tracking and reporting.
  
  Solution:
  
  Check Order Status: Verify the current status of the order. If it is indeed dispatched, you may need to follow the appropriate business process to handle the order rather than trying to reset its status.
  Consult with a Supervisor: If you believe that the status needs to be changed, consult with a supervisor or a process owner to understand the implications and whether an exception can be made.
  Use Alternative Transactions: If you need to make changes to the order, consider using other transactions that allow for modifications without resetting the dispatched status. For example, you might be able to create a new order or adjust the existing one through different means.
  Review Configuration Settings: If you have the necessary permissions, review the configuration settings in the SAP system related to order status management. This may involve working with your SAP Basis or configuration team to understand if any changes can be made to allow for more flexibility.
  Documentation and Training: Ensure that all users are trained on the proper handling of dispatched orders and that there is clear documentation on the processes to follow when dealing with such situations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to error CY326. SAP frequently updates its knowledge base with solutions and workarounds for common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order) or CO03 (Display Production Order) to manage production orders effectively.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform the necessary actions on production orders.
  
  If the issue persists or if you require further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored guidance based on your specific system configuration and business processes.