How To Fix CX_MSR_TRC076 - Follow-up activity "&1" is not valid for returns orders

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 076

• Message text: Follow-up activity "&1" is not valid for returns orders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC076 - Follow-up activity "&1" is not valid for returns orders ?

  The SAP error message CX_MSR_TRC076 indicates that a follow-up activity specified for a returns order is not valid. This error typically arises in the context of managing returns in SAP, particularly when trying to perform an action that is not allowed for the specific type of order or the current status of the order.
  Cause:
  
  Invalid Follow-Up Activity: The follow-up activity you are trying to execute may not be applicable to returns orders. Each type of order in SAP has specific follow-up activities that can be performed.
  Order Status: The status of the returns order may not allow for the requested follow-up activity. For example, if the order is already completed or in a status that does not permit further actions, this error can occur.
  Configuration Issues: There may be configuration settings in the SAP system that restrict certain follow-up activities for returns orders.
  
  Solution:
  
  Check Valid Follow-Up Activities: Review the documentation or configuration settings to determine which follow-up activities are valid for returns orders. Ensure that you are attempting to perform an activity that is allowed.
  Review Order Status: Check the current status of the returns order. If the order is in a status that does not permit the follow-up activity, you may need to change the status or choose a different activity.
  Consult SAP Configuration: If you have access to the configuration settings, review the settings related to returns orders and follow-up activities. You may need to adjust these settings to allow the desired activity.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance. They may have additional insights or solutions based on your specific system configuration.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on returns order processing and valid follow-up activities.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., VA01 for sales orders, VA02 for order changes) that may help you navigate the returns order process.
  User Forums: Check SAP community forums or user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.