How To Fix CX_MSR_TRC075 - Item &1: Delete refund code for refund control "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 075

• Message text: Item &1: Delete refund code for refund control "&2"

What causes this issue?

You entered a refund code with refund control "&V2&".

System Response

If a refund is not be issued, then no refund code can be entered.

How to fix this error?

Delete the refund code.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC075 - Item &1: Delete refund code for refund control "&2" ?

  The SAP error message CX_MSR_TRC075 typically indicates an issue related to refund processing in the SAP system, specifically concerning the deletion of a refund code associated with a refund control. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Refund Code: The refund code specified in the error message may not exist or may have been incorrectly entered.
  Refund Control Issues: The refund control specified may not be set up correctly or may not allow for the deletion of the refund code.
  Data Integrity Issues: There may be inconsistencies in the data related to the refund processing, such as missing or incorrect entries in related tables.
  Authorization Issues: The user may not have the necessary permissions to delete the refund code.
  
  Solution:
  
  Verify Refund Code: Check if the refund code (&1) exists in the system. You can do this by navigating to the relevant transaction or table where refund codes are maintained.
  Check Refund Control Settings: Review the settings for the refund control (&2) to ensure it is configured correctly and allows for the deletion of refund codes.
  Data Consistency Check: Run any necessary data consistency checks or reports to identify and resolve any discrepancies in the refund processing data.
  User Authorization: Ensure that the user attempting to delete the refund code has the appropriate authorizations. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP documentation or notes related to refund processing for any specific guidelines or troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBRA (Reset Document) or FBL1N (Vendor Line Item Display) that may help in managing refunds.
  SAP Notes: Search for SAP Notes related to CX_MSR_TRC075 for any known issues or patches that may address this error.
  Custom Development: If your organization has custom developments related to refund processing, review those for any potential issues that could lead to this error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.