How To Fix CVP_DP_ILM262 - Customer &1 does not have Sales Org. &2; no whitelisting required

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 262

• Message text: Customer &1 does not have Sales Org. &2; no whitelisting required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM262 - Customer &1 does not have Sales Org. &2; no whitelisting required ?

  The SAP error message CVP_DP_ILM262 indicates that a specific customer (identified by &1) does not have a sales organization (identified by &2) assigned to it. This error typically arises in the context of sales and distribution processes, particularly when trying to perform operations that require a valid customer-sales organization relationship.
  Cause:
  
  Missing Assignment: The customer master data does not have the required sales organization assigned. This can happen if the customer was created without the necessary sales area data or if the sales organization was not properly set up.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the customer or sales organization records.
  Configuration Issues: The sales organization may not be configured correctly in the system, or the customer may not be set up for the specific sales organization.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Verify if the customer has the sales organization assigned. If not, you will need to create or update the customer master data to include the relevant sales organization.
  Use transaction XD01 or XD02 to create or change the customer master data, ensuring that the sales organization is included.
  
  
  
  Verify Sales Organization Configuration:
  
  Check the configuration of the sales organization in the system. Ensure that it is active and properly set up in the relevant organizational structure.
  Use transaction OVX5 to check the sales organization settings.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the customer or sales organization data.
  Use transaction SE16 or SE11 to access the relevant database tables (e.g., KNA1 for customer master data) and verify the entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on managing customer master data and sales organization assignments.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD01: Create Customer (Sales Area)
  XD02: Change Customer (Sales Area)
  XD03: Display Customer (Sales Area)
  OVX5: Sales Organization Configuration
  
  
  Tables:
  
  KNA1: General Data in Customer Master
  KNB1: Company Code Data for Customer
  KNVV: Sales Data for Customer
  
  
  
  By following these steps, you should be able to resolve the CVP_DP_ILM262 error and ensure that the customer is properly associated with the required sales organization.