How To Fix CVP_DP_ILM261 - Customer &1 is blocked. no whitelisting required

CVP_DP_ILM261 - Overview

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 261

• Message text: Customer &1 is blocked. no whitelisting required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM261 - Customer &1 is blocked. no whitelisting required ?

  The SAP error message CVP_DP_ILM261 indicates that a specific customer (denoted by &1) is blocked, and as a result, no whitelisting is required for that customer. This error typically arises in the context of SAP's Data Protection and Privacy (DPP) or Information Lifecycle Management (ILM) functionalities, where certain customers may be restricted from certain operations due to compliance or business rules.
  
  Cause:
  
  
  Customer Blocked Status: The primary cause of this error is that the customer account is marked as blocked in the SAP system. This could be due to various reasons, such as:
  
  Outstanding payments or credit issues.
  Compliance with legal or regulatory requirements.
  Internal business rules or policies.
  
  
  
  Configuration Settings: The system may be configured to block certain customers from being processed in specific transactions or operations.
  
  
  
  Solution:
  To resolve the CVP_DP_ILM261 error, you can take the following steps:
  
  
  Check Customer Status:
  
  Go to the customer master data in SAP (transaction code XD03 for display).
  Check the status of the