How To Fix CVP_DP_ILM171 - Bus. activities completed for customer &1 with CoCd &2 in application &3

CVP_DP_ILM171 - Overview

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 171

• Message text: Bus. activities completed for customer &1 with CoCd &2 in application &3

What causes this issue?

The end of purpose (EoP) check determined that master data of customer
&V1& with company code &V2& is no longer required for any
business activities in application &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The end of business marks the start of the retention time (SoRT). After
the retention time ends, the relevant data can be destroyed from the
database and archive.
The SoRT date calculated for customer &V1& with company code
&V2& is &V4&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM171 - Bus. activities completed for customer &1 with CoCd &2 in application &3 ?

  The SAP error message CVP_DP_ILM171 indicates that business activities have been completed for a specific customer (denoted by &1) with a company code (CoCd) &2 in a particular application (denoted by &3). This message typically arises in the context of data archiving or data lifecycle management processes, particularly when dealing with customer-related data.
  
  Cause:
  
  Completed Business Activities: The error suggests that there are completed business activities associated with the customer in question. This could mean that there are open transactions, pending invoices, or other activities that prevent the system from archiving or deleting the customer data.
  Data Locking: The data may be locked due to ongoing processes or transactions that are still active.
  
  Configuration Issues: There may be configuration settings in the application that prevent the archiving or deletion of data for customers with completed business activities.
  
  
  Solution:
  
  Review Business Activities: Check the customer’s account for any open transactions or activities. Ensure that all necessary business