How To Fix CVP_DP_ILM173 - Bus. activities completed for contact person &1 with CoCd &2 in appl. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 173

• Message text: Bus. activities completed for contact person &1 with CoCd &2 in appl. &3

What causes this issue?

The end of purpose (EoP) check determined that master data of contact
person &V1& with company code &V2& is no longer required for any
business activities in application &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The end of business marks the start of the retention time (SoRT). After
the retention time ends, the relevant data can be destroyed from the
database and archive.
The SoRT date calculated for contact person &V1& with company code
&V2& is &V4&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM173 - Bus. activities completed for contact person &1 with CoCd &2 in appl. &3 ?

  The SAP error message CVP_DP_ILM173 indicates that business activities have been completed for a contact person in a specific company code and application. This message typically arises in the context of data management or customer relationship management (CRM) processes within SAP.
  Cause:
  The error message is triggered when there are completed business activities (such as sales orders, service requests, etc.) associated with a contact person. This means that the system is preventing further actions (like deletion or modification) on that contact person because it is linked to completed transactions.
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Review Business Activities: Check the business activities associated with the contact person. You can do this by navigating to the relevant transaction in SAP and reviewing the activities linked to the contact person.
  
  
  Identify Dependencies: Determine if there are any dependencies or linked transactions that are preventing changes to the contact person. This may involve checking related documents or records.
  
  
  Complete or Cancel Transactions: If appropriate, you may need to complete or cancel any outstanding transactions associated with the contact person. This could involve updating the status of sales orders, service requests, or other related activities.
  
  
  Consult with Stakeholders: If you are unsure about the implications of modifying or deleting the contact person, consult with relevant stakeholders (e.g., sales, customer service, or data management teams) to ensure that you are not disrupting any critical processes.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like BP for Business Partner) to manage the contact person and review their associated activities.
  
  
  Check Authorization: Ensure that you have the necessary authorizations to make changes to the contact person or their associated activities.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to business partner management, such as BP, CRM, or specific transaction codes for managing business activities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation or help files related to business partner management and CRM processes for further insights.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.