How To Fix CVP_DP_ILM072 - Cannot confirm changes for customer &1; see long text

CVP_DP_ILM072 - Overview

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 072

• Message text: Cannot confirm changes for customer &1; see long text

What causes this issue?

A field in the master record of customer &v1& is defined as sensitive.
The entry has been changed and requires that a second person with
authorization checks the change and confirms or rejects it.
The data related to customer &v1& may include personal data and is
blocked.

System Response

You cannot confirm or reject the change.

How to fix this error?

To be able to confirm any changes to the master record of customer &v1&,
unblock customer &v1& by running the report <LS>Unblock Customer and
Vendor Master Data</> (transaction
<DS:TRAN.CVP_UNBLOCK_MD>CVP_UNBLOCK_MD</>).
If you do not have authorization to unblock master data, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM072 - Cannot confirm changes for customer &1; see long text ?

  The SAP error message CVP_DP_ILM072 indicates that there is an issue with confirming changes for a specific customer in the context of SAP's Customer Relationship Management (CRM) or related modules. The message suggests that there are changes that cannot be confirmed, and it typically requires further investigation to understand the underlying cause.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the customer, such as missing or incorrect information in the customer master data.
  Authorization Issues: The user may not have the necessary authorizations to confirm changes for the specified customer.
  System Configuration: There could be configuration issues in the system that prevent the confirmation of changes.
  Locked Records: The customer record might be locked by another user or process, preventing changes from being confirmed.
  Business Rules: Certain business rules or validations may not be met, leading to the inability to confirm changes.
  
  Solutions:
  
  Check Customer Data: Review the customer master data for any