How To Fix CVP_DP_ILM074 - Cannot confirm changes for customer &1 with sales org. &2; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 074

• Message text: Cannot confirm changes for customer &1 with sales org. &2; see long text

What causes this issue?

A field in the master record of customer &v1& is defined as sensitive.
The entry has been changed and requires that a second person with
authorization checks the change and confirms or rejects it.
The data related to customer &v1& with sales organization &v2& may
include personal data and is blocked.

System Response

You cannot confirm or reject the change.

How to fix this error?

To be able to confirm any changes to the master record of customer,
unblock customer &v1& by running the report <LS>Unblock Customer and
Vendor Master Data</> (transaction
<DS:TRAN.CVP_UNBLOCK_MD>CVP_UNBLOCK_MD</>). Unblock the general data of
customer &v1& first.
If you do not have authorization to unblock master data, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM074 - Cannot confirm changes for customer &1 with sales org. &2; see long text ?

  The SAP error message CVP_DP_ILM074 indicates that there is an issue with confirming changes for a specific customer in a particular sales organization. This error typically arises in the context of SAP's Customer-Vendor Integration (CVI) or when dealing with master data changes in the system.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies in the customer master data or sales organization data that prevent the system from confirming the changes.
  Missing Authorizations: The user may not have the necessary authorizations to make changes to the customer data in the specified sales organization.
  Locked Records: The customer record may be locked by another user or process, preventing changes from being confirmed.
  Configuration Issues: There may be configuration issues in the system related to the customer or sales organization settings.
  Integration Issues: If the system is integrated with other modules or systems, there may be issues with data synchronization.
  
  Solution:
  To resolve the CVP_DP_ILM074 error, you can take the following steps:
  
  Check Data Consistency: Review the customer master data and sales organization settings for any inconsistencies. Ensure that all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to make changes to the customer data. You may need to consult with your SAP security team.
  Unlock Records: If the customer record is locked, identify the user or process that has locked it and resolve the lock. You can use transaction codes like SM12 to check for locked entries.
  Check Configuration: Review the configuration settings for the customer and sales organization in the SAP system. Ensure that they are set up correctly and in accordance with business requirements.
  Consult Long Text: The error message suggests checking the long text for more details. You can do this by navigating to the error message in the SAP GUI and viewing the long text for additional context.
  Debugging: If the issue persists, consider debugging the process to identify the root cause of the error. This may require assistance from a technical consultant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  XD01 / XD02 / XD03 for customer master data maintenance.
  SM12 for checking locked entries.
  SU53 for checking authorization issues.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to Customer-Vendor Integration and master data management for best practices and guidelines.
  
  If the issue continues after following these steps, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.