How To Fix CVP_DP_ILM073 - Cannot confirm changes for customer &1 with CoCd &2; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 073

• Message text: Cannot confirm changes for customer &1 with CoCd &2; see long text

What causes this issue?

A field in the master record of customer &v1& is defined as sensitive.
The entry has been changed and requires that a second person with
authorization checks the change and confirms or rejects it.
The data related to customer &v1& with company code &v2& may include
personal data and is blocked.

System Response

You cannot confirm or reject the change.

How to fix this error?

To be able to confirm any changes to the master record of customer,
unblock customer &v1& by running the report <LS>Unblock Customer and
Vendor Master Data</> (transaction
<DS:TRAN.CVP_UNBLOCK_MD>CVP_UNBLOCK_MD</>). Unblock the general data of
customer &v1& first.
If you do not have authorization to unblock master data, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM073 - Cannot confirm changes for customer &1 with CoCd &2; see long text ?

  The SAP error message CVP_DP_ILM073 indicates that there is an issue with confirming changes for a customer in a specific company code. This error typically arises in the context of data management or customer master data updates within the SAP system.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistency: There may be inconsistencies in the customer master data that prevent the system from confirming changes.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the customer data.
  Locked Records: The customer record might be locked by another user or process, preventing changes from being confirmed.
  Configuration Issues: There may be configuration settings in the system that are preventing the confirmation of changes.
  Missing Required Fields: Certain mandatory fields may not be filled out, leading to the inability to confirm changes.
  
  Solution:
  To resolve the CVP_DP_ILM073 error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Review the customer master data for any inconsistencies or missing information.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Authorizations:
  
  Verify that the user attempting to make the changes has the necessary authorizations to update customer data in the specified company code.
  
  
  
  Unlock Records:
  
  Check if the customer record is locked. If it is, you may need to wait for the lock to be released or contact the user who has locked the record.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to customer master data in the SAP system. Ensure that there are no restrictions that would prevent changes from being confirmed.
  
  
  
  Consult Long Text:
  
  The error message suggests checking the long text for more details. You can do this by navigating to the error message in the SAP system and viewing the long text for additional context or specific instructions.
  
  
  
  SAP Notes and Documentation:
  
  Search for relevant SAP Notes or documentation that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as XD02 (Change Customer) or FD02 (Change Customer Financial) to access and modify customer data.
  Authorization Objects: Check the relevant authorization objects (e.g., F_BKPF_BES, F_KNA1_AKT) to ensure the user has the necessary permissions.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.