How To Fix CVP_DP_ILM068 - Changes to blocked customer &1 with CoCd &2 not permitted; see long text

CVP_DP_ILM068 - Overview

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 068

• Message text: Changes to blocked customer &1 with CoCd &2 not permitted; see long text

What causes this issue?

You want to change data related to customer &v1& with company code &v2&.
This data may contain personal data and is blocked.

System Response

You cannot change any data related to customer &v1& and company code
&v2& to protect personal data.

How to fix this error?

If you are sure that you want to change this data, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.
If you are authorized to unblock data, use transaction
<DS:TRAN.CVP_UNBLOCK_MD>CVP_UNBLOCK_MD</> to unblock the data related
to customer &v1&. You must unblock the customer general data before you
unblock the data related to company code &v2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM068 - Changes to blocked customer &1 with CoCd &2 not permitted; see long text ?

  The SAP error message CVP_DP_ILM068 indicates that there are changes being attempted on a blocked customer account in a specific company code (CoCd). This error typically arises in the context of customer master data management, particularly when dealing with blocked customers who are not allowed to have their data modified.
  
  Cause:
  
  Blocked Customer Status: The customer account is marked as blocked in the system. This could be due to various reasons such as credit issues, compliance concerns, or internal policies.
  Company Code Restrictions: The error specifies a particular company code (CoCd), indicating that the customer is blocked in that specific context, and changes are not allowed.
  Data Integrity Rules: SAP enforces data integrity rules to prevent unauthorized or unintended changes to sensitive data, especially for blocked accounts.
  
  
  Solution:
  
  
  Unblock the Customer: If the changes are necessary, you may need to unblock the customer account first. This can typically be done by:
  
  Navigating to the customer master data