How To Fix CVP_DP_ILM004 - Customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 004

• Message text: Customer &1 does not exist

What causes this issue?

Customer &v1& does not exist in the database for one of the following
reasons:
The customer master data has been archived.
The customer master data has been deleted.
The customer ID is incorrect.

System Response

The system cannot display customer &v1&.

How to fix this error?

Check that the customer ID is correct.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM004 - Customer &1 does not exist ?

  The SAP error message CVP_DP_ILM004, which states "Customer &1 does not exist," typically occurs in the context of customer master data processing. This error indicates that the system is unable to find a customer record associated with the specified customer number (&1).
  Causes:
  
  Non-Existent Customer: The customer number you are trying to access does not exist in the system.
  Incorrect Customer Number: There may be a typo or formatting issue with the customer number being entered.
  Data Deletion: The customer record may have been deleted or marked for deletion.
  Incorrect Company Code: The customer may exist, but not in the company code you are currently working with.
  Authorization Issues: The user may not have the necessary authorizations to view the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typos or formatting issues.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Company Code) to search for the customer. Ensure that the customer exists in the system.
  Check Company Code: Ensure that you are looking for the customer in the correct company code. If the customer exists in another company code, you may need to switch to that code.
  Review Deletion Flags: Check if the customer has been marked for deletion. You can do this by reviewing the customer master data.
  Authorization Check: Ensure that you have the necessary authorizations to access customer data. If not, contact your system administrator to grant the required permissions.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data processing.
  Documentation: Review SAP documentation for customer master data management to understand the structure and requirements for customer records.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.