Message type: E = Error
Message class: CVP_DP_ILM - CVP_DP_ILM
Message number: 002
Message text: Contact person does not belong to a customer
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CVP_DP_ILM002
- Contact person does not belong to a customer ?The SAP error message CVP_DP_ILM002 indicates that the contact person you are trying to use does not belong to a customer in the system. This error typically arises in scenarios where you are attempting to associate a contact person with a customer account, but the system cannot find a valid relationship between the two.
Cause: Missing Customer Relationship: The contact person has not been assigned to the customer in the system. Incorrect Data Entry: The contact person ID or customer ID may have been entered incorrectly. Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues leading to missing or outdated data. Inactive Contact Person: The contact person may be inactive or deleted in the system.
Solution: Check Contact Person Assignment: Navigate to the customer master data in SAP and verify if the contact person is correctly assigned to the customer. You can do this by going to the transaction code XD03 (Display
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