How To Fix CVP_DP_ILM006 - Internal error; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 006

• Message text: Internal error; contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM006 - Internal error; contact technical support ?

  The SAP error message CVP_DP_ILM006, which indicates an "Internal error; contact technical support," typically arises in the context of SAP's Data Protection and Information Lifecycle Management (ILM) functionalities. This error can be caused by various underlying issues, and resolving it often requires a systematic approach. Here are some potential causes, solutions, and related information:
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in ILM or related components can lead to internal errors.
  Data Integrity Problems: Corrupted or inconsistent data in the database may trigger this error.
  System Bugs: There may be bugs in the version of SAP you are using that lead to this error.
  Authorization Issues: Insufficient permissions for the user executing the operation can also result in internal errors.
  Performance Issues: Resource constraints or performance bottlenecks in the system can lead to unexpected behavior.
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for ILM and ensure that all necessary parameters are correctly set. This includes checking ILM policies, retention periods, and data archiving settings.
  
  
  Data Consistency Check: Run consistency checks on the relevant data. Use transaction codes like SLG1 (Application Log) to check for any related logs that might provide more context on the error.
  
  
  Update SAP System: Ensure that your SAP system is up to date with the latest support packages and patches. Check SAP Notes for any known issues related to CVP_DP_ILM006.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to perform the operation that triggered the error. Use transaction SU53 to analyze authorization failures.
  
  
  Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP Support. Provide them with detailed information about the error, including any logs or screenshots that can help diagnose the problem.
  
  
  Check System Logs: Use transaction SM21 to review system logs for any additional error messages or warnings that occurred around the same time as the CVP_DP_ILM006 error.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  Documentation: Review the official SAP documentation for ILM to ensure that all configurations and processes are being followed correctly.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  Conclusion:
  The CVP_DP_ILM006 error is a generic internal error that can stem from various causes. A thorough investigation of configuration, data integrity, authorizations, and system performance is essential. If the issue cannot be resolved internally, reaching out to SAP Support with detailed information will be the best course of action.