How To Fix CVP_DP_ILM008 - Customer &1 is blocked; see long text

CVP_DP_ILM008 - Overview

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 008

• Message text: Customer &1 is blocked; see long text

What causes this issue?

You want to display or change master data for customer &v1& or you want
to unblock this data. The master data for customer &v1& may include
personal data and is blocked.

System Response

The system does not display the data of customer &v1& to protect
personal data, and you cannot change data for this customer.
The system does not allow unblocking.

How to fix this error?

If you are sure that you want to display or change data for customer,
use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.
To unblock this data, unblock the customer general data first.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM008 - Customer &1 is blocked; see long text ?

  The SAP error message CVP_DP_ILM008 indicates that a specific customer (identified by &1) is blocked, which prevents certain operations from being performed for that customer. This error typically arises in the context of customer master data management, particularly when dealing with sales and distribution processes.
  
  Cause:
  The primary cause of this error is that the customer account has been marked as "blocked" in the system. This can happen for several reasons, including:
  
  Credit Issues: The customer may have exceeded their credit limit or have outstanding payments.
  Administrative Actions: The customer may have been manually blocked by an administrator due to various reasons, such as compliance issues or account maintenance.
  Data Integrity: There may be issues with the customer master data that require attention before the account can be unblocked.
  
  
  Solution:
  To resolve the CVP_DP_ILM008 error, you can follow these steps:
  
  
  Check Customer Status:
  
  Go to the customer master data in SAP (transaction code XD03 for display).
  Enter the customer number