How To Fix CVP_DP_ILM009 - Contact person &1 is blocked; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 009

• Message text: Contact person &1 is blocked; see long text

What causes this issue?

You want to display or change data related to contact person &v1& or you
want to unblock this data. This data may include personal data and is
blocked.

System Response

The system does not display the data of the contact person to protect
personal data, and you cannot change data related to this contact
person.
The system does not allow unblocking.

How to fix this error?

If you are sure that you want to display or change this contact person
data, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.
To unblock this data, unblock the customer general data first.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM009 - Contact person &1 is blocked; see long text ?

  The SAP error message CVP_DP_ILM009 indicates that a contact person is blocked in the system. This typically occurs in scenarios where a user is trying to perform an action related to a contact person (such as creating or updating a record) but the contact person is marked as blocked in the system.
  Cause:
  
  Blocked Contact Person: The primary cause of this error is that the contact person specified in the transaction is blocked. This could be due to various reasons, such as:
  
  The contact person has been marked as inactive or blocked by an administrator.
  The contact person may have been deleted or is no longer valid in the system.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contact Person Status:
  
  Navigate to the relevant transaction or master data where the contact person is defined.
  Check the status of the contact person to see if they are marked as blocked or inactive.
  
  
  
  Unblock the Contact Person:
  
  If you have the necessary permissions, you can unblock the contact person. This is typically done in the master data maintenance transaction (e.g., transaction code BP for Business Partner).
  Locate the contact person and change their status to active or unblocked.
  
  
  
  Consult with Administrator:
  
  If you do not have the necessary permissions to unblock the contact person, contact your SAP system administrator or the relevant department responsible for managing user accounts and contact persons.
  They can provide insights into why the contact person was blocked and whether it is appropriate to unblock them.
  
  
  
  Review Long Text:
  
  The error message suggests checking the long text for more details. You can do this by navigating to the message in the SAP system and reviewing any additional information provided.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) or VD02 (Change Customer) depending on the context of the contact person.
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to view and modify contact person data.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing contact persons and understanding error messages.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.