How To Fix CVI_FS_CHECK_CUST_EN001 - Although direction "BP -> customer" activated, no roles are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 001

• Message text: Although direction "BP -> customer" activated, no roles are assigned

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

If the synchronization direction "business partner -> customer" has been
activated, the system expects there to be at least one entry in the view
"Set BP Role Category for Direction BP to Customer" (V_TBD002).

System Response

Synchronization has been activated from business partner to customer.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must select at least one role as the customer role in the
Customizing activity <DS:SIMG.V_TBD002>Set BP Role Category for
Direction BP to Customer</>.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN001 - Although direction "BP -> customer" activated, no roles are assigned ?

  The SAP error message CVI_FS_CHECK_CUST_EN001 indicates that while the direction for Business Partner (BP) to Customer conversion is activated, there are no roles assigned to the Business Partner that would allow it to be converted into a customer. This is a common issue when setting up the Customer-Vendor Integration (CVI) in SAP S/4HANA or SAP ERP systems.
  Cause:
  
  No Roles Assigned: The Business Partner does not have the necessary roles assigned that are required for it to be recognized as a customer. In SAP, roles define the functions and data that a Business Partner can perform or access.
  Configuration Issues: The configuration for the Business Partner or the Customer-Vendor Integration may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies or missing data in the Business Partner master data that prevent the assignment of customer roles.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Business Partner Roles:
  
  Go to the transaction code BP (Business Partner).
  Search for the Business Partner in question.
  Check the roles assigned to the Business Partner. Ensure that the appropriate customer roles (e.g., FLCU00 for customer general data) are assigned.
  
  
  
  Assign Customer Role:
  
  If the necessary roles are not assigned, you can add them:
  
  Select the Business Partner.
  Click on the "Edit" button.
  Navigate to the "Roles" tab.
  Add the required customer role (e.g., FLCU00).
  
  
  
  
  
  Check Configuration:
  
  Ensure that the Customer-Vendor Integration is properly configured in your system.
  Check the settings in transaction SPRO under:
  
  Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration.
  
  
  Verify that the direction "BP -> Customer" is activated and configured correctly.
  
  
  
  Data Consistency Check:
  
  Ensure that all required fields for the customer role are filled out correctly in the Business Partner master data.
  Use transaction BP to review and complete any missing information.
  
  
  
  Re-run the Integration:
  
  After making the necessary changes, try to re-run the integration process to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  SPRO: Customizing Implementation Guide
  
  
  Roles: Familiarize yourself with the different roles available for Business Partners, especially those related to customers and vendors.
  Documentation: Refer to SAP Help documentation for detailed information on Customer-Vendor Integration and Business Partner roles.
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST_EN001 error and successfully assign the necessary roles to your Business Partner.