How To Fix CVI_FS_CHECK_CUST_EN002 - Although direction "BP -> customer" activated, no numbers are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 002

• Message text: Although direction "BP -> customer" activated, no numbers are assigned

What causes this issue?

If the synchronization direction "business partner -> customer" has been
activated, the system expects there to be at least one entry in the view
"Define Number Assignment for Direction BP to Customer" (V_TBD001).

System Response

Synchronization has been activated from business partner to customer.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must assign at least one customer account group to a
business partner grouping in the Customizing activity <DS:SIMG.V_TBD001>
Define Number Assignment for Direction BP to Customer</>.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN002 - Although direction "BP -> customer" activated, no numbers are assigned ?

  The SAP error message CVI_FS_CHECK_CUST_EN002 indicates that there is an issue with the Business Partner (BP) to Customer conversion process in the SAP system. Specifically, it suggests that while the direction "BP -> Customer" is activated, there are no customer numbers assigned to the Business Partners.
  Cause:
  
  No Customer Assignment: The Business Partner has not been assigned a customer number in the system. This can happen if the Business Partner was created but not linked to a customer account.
  Configuration Issues: The configuration settings for the Customer-Vendor Integration (CVI) may not be set up correctly, leading to the inability to create customer numbers from Business Partners.
  Data Migration Issues: If data was migrated from an older system or if there were changes in the Business Partner setup, it might not have been properly reflected in the customer assignments.
  Missing Customizing Settings: The necessary customizing settings for the integration of Business Partners and Customers may not be fully configured.
  
  Solution:
  
  
  Assign Customer Numbers: 
  
  Go to the transaction code BP (Business Partner) and check the Business Partner in question.
  Ensure that the Business Partner is set up as a customer and assign a customer number if it is missing.
  You can do this by navigating to the "Roles" tab and ensuring that the "Customer" role is assigned.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for the Customer-Vendor Integration (CVI) in transaction SPRO. 
  Navigate to SAP Customizing Implementation Guide > Cross-Application Components > Customer-Vendor Integration and ensure that the settings for the integration are correctly configured.
  
  
  
  Run the CVI Synchronization:
  
  Use transaction CVI_COCKPIT to check for any inconsistencies and run the synchronization process to ensure that Business Partners and Customers are correctly linked.
  
  
  
  Review Data Migration:
  
  If the issue arose after a data migration, review the migration process to ensure that all necessary mappings and assignments were correctly executed.
  
  
  
  Check for Notes and Updates:
  
  Look for any SAP Notes or updates related to CVI and the specific error message. Sometimes, SAP releases patches or notes that address specific issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  CVI_COCKPIT: CVI Cockpit for monitoring and managing Business Partner and Customer integration
  SPRO: Customizing settings
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on Business Partner and Customer integration.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to resolve the error message CVI_FS_CHECK_CUST_EN002 and ensure that your Business Partners are correctly linked to customer numbers in the SAP system.