How To Fix CVI_FS_CHECK_CUST_EN002 - Although direction "BP -> customer" activated, no numbers are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 002

• Message text: Although direction "BP -> customer" activated, no numbers are assigned

What causes this issue?

If the synchronization direction "business partner -> customer" has been
activated, the system expects there to be at least one entry in the view
"Define Number Assignment for Direction BP to Customer" (V_TBD001).

System Response

Synchronization has been activated from business partner to customer.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must assign at least one customer account group to a
business partner grouping in the Customizing activity <DS:SIMG.V_TBD001>
Define Number Assignment for Direction BP to Customer</>.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN002 - Although direction "BP -> customer" activated, no numbers are assigned ?

  The SAP error message CVI_FS_CHECK_CUST_EN002 indicates that there is an issue with the Business Partner (BP) to Customer conversion process in the SAP system. Specifically, it suggests that while the direction "BP -> Customer" is activated, there are no customer numbers assigned to the Business Partners.
  
  Cause:
  
  No Customer Assignment: The Business Partner has not been assigned a customer number in the system. This can happen if the Business Partner was created but not linked to a customer account.
  
  Configuration Issues: The configuration settings for the Customer-Vendor Integration (CVI) may not be set up correctly, leading to the inability to create customer numbers from Business Partners.
  Data Migration Issues: If data was migrated from an older system or if there were changes in the Business Partner setup, it might not have been properly reflected in the customer assignments.
  Missing Customizing Settings: The necessary customizing settings for the integration of Business Partners and Customers may not