How To Fix CVI_FS_CHECK_CUST_EN003 - Although direction "customer -> BP" activated, no roles are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 003

• Message text: Although direction "customer -> BP" activated, no roles are assigned

What causes this issue?

If the synchronization direction "customer -> business partner" has been
activated, the system expects there to be at least one entry in the view
"Define BP Role for Direction Customer to BP" (CVIV_CUST_TO_BP2).

System Response

Synchronization has been activated from customer to business partner.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the customer to the business
partner, you must assign at least one business partner role to a c
ustomer account group in the Customizing activity
<DS:SIMG.CVIV_CUST_TO_BP2>Define BP Role for Direction Customer to BP</>
.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN003 - Although direction "customer -> BP" activated, no roles are assigned ?

  The SAP error message CVI_FS_CHECK_CUST_EN003 indicates that there is an issue with the assignment of roles in the Business Partner (BP) configuration, specifically when trying to create or manage a Business Partner from a customer master record. The error suggests that while the direction "customer -> BP" is activated, there are no roles assigned to the Business Partner.
  Cause:
  
  Missing Role Assignment: The Business Partner does not have the necessary roles assigned that are required for the customer data. In SAP, roles define the functions and data that a Business Partner can access.
  Configuration Issues: The configuration settings for the Customer-Vendor Integration (CVI) may not be set up correctly, leading to the inability to map customer data to Business Partner roles.
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master record that prevent the successful creation of the Business Partner.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Role Assignment:
  
  Go to the transaction code BP (Business Partner).
  Select the relevant Business Partner and check the roles assigned to it.
  Ensure that the necessary roles for customer data (e.g., FLCU00 for customer role) are assigned.
  
  
  
  Assign Missing Roles:
  
  If the required roles are missing, you can assign them by editing the Business Partner and adding the necessary roles.
  Make sure to save the changes.
  
  
  
  Review CVI Settings:
  
  Check the configuration settings for Customer-Vendor Integration (CVI) in transaction SPRO.
  Navigate to SAP Customizing Implementation Guide > Cross-Application Components > Customer-Vendor Integration > Basic Settings.
  Ensure that the settings for the direction "customer -> BP" are correctly configured.
  
  
  
  Data Consistency Check:
  
  Verify that the customer master data is complete and consistent. Check for any missing mandatory fields that might be required for the Business Partner creation.
  
  
  
  Re-run the Integration:
  
  After making the necessary changes, try to re-run the integration process to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner maintenance.
  SPRO: Customizing settings.
  
  
  Roles in Business Partner: Understand the different roles available for Business Partners and their significance in the context of customer data.
  CVI Documentation: Refer to SAP documentation on Customer-Vendor Integration for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.