How To Fix CVI_FS_CHECK_CUST_EN003 - Although direction "customer -> BP" activated, no roles are assigned

CVI_FS_CHECK_CUST_EN003 - Overview

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST_EN - CVI_FS_CHECK_CUST_EN

• Message number: 003

• Message text: Although direction "customer -> BP" activated, no roles are assigned

What causes this issue?

If the synchronization direction "customer -> business partner" has been
activated, the system expects there to be at least one entry in the view
"Define BP Role for Direction Customer to BP" (CVIV_CUST_TO_BP2).

System Response

Synchronization has been activated from customer to business partner.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the customer to the business
partner, you must assign at least one business partner role to a c
ustomer account group in the Customizing activity
<DS:SIMG.CVIV_CUST_TO_BP2>Define BP Role for Direction Customer to BP</>
.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST_EN003 - Although direction "customer -> BP" activated, no roles are assigned ?

  The SAP error message CVI_FS_CHECK_CUST_EN003 indicates that there is an issue with the assignment of roles in the Business Partner (BP) configuration, specifically when trying to create or manage a Business Partner from a customer master record. The error suggests that while the direction "customer -> BP" is activated, there are no roles assigned to the Business Partner.
  
  Cause:
  
  Missing Role Assignment: The Business Partner does not have the necessary roles assigned that are required for the customer data. In SAP, roles define the functions and data that a Business Partner can access.
  
  Configuration Issues: The configuration settings for the Customer-Vendor Integration (CVI) may not be set up correctly, leading to the inability to map customer data to Business Partner roles.
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master record that prevent the successful creation of the Business Partner.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Role Assignment:
  
  Go to the