How To Fix CVI_FS_CHECK_CUST015 - Numbers assigned; direction "customer -> BP" not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 015

• Message text: Numbers assigned; direction "customer -> BP" not activated

What causes this issue?

Before you can update the customer in the business partner, you must
assign at least one business partner group to a customer account group
in the view "Define Number Assignment for Direction Customer to BP"
(CVIV_CUST_TO_BP1).
You must also activate the synchronization direction in the view
"Activate Synchronization Options" (MDSV_CTRL_OPT_A).

System Response

There is at least one entry in the view "Define Number Assignment for
Direction Customer to BP" (CVIV_CUST_TO_BP1). The synchronization
direction of customer to business partner has not been activated. Data
cannot be synchronized.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must activate the direction in the Customizing activity
<DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization Options</>.
If not, you can remove the entries in the Customizing activity
<DS:SIMG.CVIV_CUST_TO_BP1>Define Number Assignment for Direction
Customer to BP</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST015 - Numbers assigned; direction "customer -> BP" not activated ?

  The SAP error message CVI_FS_CHECK_CUST015 indicates that there is an issue with the assignment of numbers in the Customer-Vendor Integration (CVI) process, specifically when trying to create or manage Business Partners (BP) in the context of customer data. The error message suggests that the direction for the assignment of numbers from "customer" to "Business Partner" is not activated.
  Cause:
  
  CVI Configuration: The error typically arises when the configuration for the Customer-Vendor Integration is not set up correctly. Specifically, the system is expecting to assign customer numbers to Business Partners, but the necessary settings to enable this direction are not activated.
  Missing Settings: The relevant settings in the Customizing (SPRO) for the integration of customers and Business Partners may not be properly configured.
  Business Partner Role: The Business Partner role that is supposed to be linked to the customer may not be correctly defined or activated.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check CVI Settings:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration > Settings for Customer-Vendor Integration.
  Ensure that the settings for the direction "customer -> BP" are activated.
  
  
  
  Activate Number Assignment:
  
  In the same area, check the settings for number assignment. Make sure that the assignment of customer numbers to Business Partners is enabled.
  You may need to adjust the settings for the relevant number ranges.
  
  
  
  Business Partner Roles:
  
  Ensure that the Business Partner roles that correspond to the customer are correctly defined and activated.
  Check if the customer master data is correctly linked to the Business Partner.
  
  
  
  Run Synchronization:
  
  After making the necessary changes, you may need to run the synchronization process to ensure that the changes take effect.
  
  
  
  Testing:
  
  Test the creation or modification of a Business Partner to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes such as BP (Business Partner) to manage Business Partner data and CVI for Customer-Vendor Integration settings.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Documentation: Refer to the official SAP documentation for detailed information on Customer-Vendor Integration and Business Partner management.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.