How To Fix CVI_FS_CHECK_CUST017 - &: account group & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 017

• Message text: &: account group & does not exist

What causes this issue?

An account group has been used in CVI Customizing that does not exist in
the system.

System Response

At present, data cannot be synchronized using the missing account group.

How to fix this error?

If you want to synchronize data using the missing account group, you
must create this in table <ZK>T077D</> (for customer account groups) or
table <ZK>T077K</> (for vendor account groups).
If not, remove the account group from the CVI Customizing tables.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST017 - &: account group & does not exist ?

  The SAP error message CVI_FS_CHECK_CUST017 indicates that there is an issue with the account group specified in the system. Specifically, the error message states that the account group you are trying to use does not exist in the system. This error typically occurs during the creation or modification of customer or vendor master data, particularly when using the Customer-Vendor Integration (CVI) functionality.
  Cause:
  
  Non-Existent Account Group: The account group specified in the transaction does not exist in the system. This could be due to a typo or because the account group has not been created.
  Configuration Issues: The account group may not be properly configured in the system, or it may have been deleted or deactivated.
  Data Migration Issues: If you are migrating data from another system, the account group may not have been included in the migration process.
  
  Solution:
  
  
  Check Account Group:
  
  Go to the transaction code OBD2 (for customer account groups) or OBD3 (for vendor account groups) to check if the account group exists.
  Ensure that the account group you are trying to use is correctly spelled and exists in the system.
  
  
  
  Create or Modify Account Group:
  
  If the account group does not exist, you can create it using transaction code OBC4 for customer account groups or OBC5 for vendor account groups.
  Ensure that the account group is properly configured with the necessary settings.
  
  
  
  Check Configuration:
  
  Verify that the account group is active and has the necessary settings for the type of master data you are trying to create or modify.
  
  
  
  Data Migration:
  
  If you are migrating data, ensure that all necessary account groups are included in the migration process and that they are created in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis or functional team for any specific configurations related to your implementation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OBD2: Display/Change Customer Account Groups
  OBD3: Display/Change Vendor Account Groups
  OBC4: Create Customer Account Group
  OBC5: Create Vendor Account Group
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  CVI Configuration: Ensure that the Customer-Vendor Integration settings are correctly configured in your system, as this can affect how account groups are handled.
  
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST017 error and ensure that the account group is correctly set up in your SAP system.