How To Fix CVI_FS_CHECK_CUST019 - BP -> customer: customer roles exist but numbers have not been assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 019

• Message text: BP -> customer: customer roles exist but numbers have not been assigned

What causes this issue?

Before you can synchronize data from the business partner to the
customer, you must select at least one business partner role as the
customer role in the view "Set BP Role Category for Direction BP to
Customer" (V_TBD002).
You must also assign at least one customer account group to a business
partner grouping in the view "Define Number Assignment for Direction BP
to Customer" (V_TBD001).

System Response

You have selected at least one business partner role as the customer
role. You have not assigned a customer account group to a business
partner grouping. At present, data cannot be synchronized from the
business partner to the customer.

How to fix this error?

To ensure that data is synchronized, you must assign at least one
customer account group to a business partner grouping in the Customizing
activity <DS:SIMG.V_TBD001>Define Number Assignment for Direction BP to
Customer</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST019 - BP -> customer: customer roles exist but numbers have not been assigned ?

  The SAP error message CVI_FS_CHECK_CUST019 indicates that there are customer roles assigned to a Business Partner (BP), but the corresponding customer numbers have not been assigned. This typically occurs in the context of the SAP Customer-Vendor Integration (CVI) process, where Business Partners are linked to customer and vendor master data.
  Cause:
  
  Missing Customer Number Assignment: The Business Partner has been created with specific roles (like Customer), but the system has not yet assigned a customer number to that Business Partner.
  Inconsistent Data: There may be inconsistencies in the data where the Business Partner is expected to have a customer number but does not.
  Configuration Issues: There might be configuration issues in the system that prevent the assignment of customer numbers to Business Partners.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Roles:
  
  Go to the Business Partner transaction (BP) and check the roles assigned to the Business Partner in question.
  Ensure that the roles related to customer (like "FLCU00" for customer) are correctly assigned.
  
  
  
  Assign Customer Number:
  
  If the Business Partner is supposed to be a customer, you need to assign a customer number. This can typically be done in the following way:
  
  Navigate to the transaction code BP.
  Select the Business Partner in question.
  Go to the "Customer" role and ensure that a customer number is assigned.
  If not, you can create a customer record for the Business Partner using transaction XD01 (for creating a customer) or FD01 (for creating a customer in the financial view).
  
  
  
  
  
  Check Configuration:
  
  Ensure that the configuration for the Business Partner and customer integration is set up correctly. This includes checking the settings in the CVI customizing (transaction code SPRO -> "Cross-Application Components" -> "Master Data Synchronization" -> "Customer-Vendor Integration").
  Verify that the necessary settings for number ranges and assignment are correctly configured.
  
  
  
  Run Synchronization:
  
  After making the necessary changes, you may need to run the synchronization process to ensure that the Business Partner and customer data are aligned. This can be done using transaction BP or through the relevant CVI transactions.
  
  
  
  Check for Errors:
  
  After making the changes, check for any other error messages that may indicate further issues with the Business Partner or customer data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  XD01: Create Customer (General Data)
  FD01: Create Customer (Financial Data)
  SPRO: Customizing Implementation Guide
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on Business Partner and Customer-Vendor Integration.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST019 error and ensure that your Business Partner and customer data are correctly aligned in SAP.