How To Fix CVI_FS_CHECK_CUST021 - Customer -> BP: You have not assigned a BP role to account group &

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 021

• Message text: Customer -> BP: You have not assigned a BP role to account group &

What causes this issue?

Before you can synchronize data from the customer to the business
partner, you must assign at least one business partner role to a c
ustomer account group in the view "Define BP Role for Direction Customer
to BP" (CVIV_CUST_TO_BP2).
You must also assign at least one customer account group to a business
partner grouping in the view "Define Number Assignment for Direction
Customer to BP" (CVIV_CUST_TO_BP1).

System Response

You have assigned at least one business partner grouping to a customer
account group. You have not assigned a business partner role to a
customer account group. At present, data cannot be synchronized from the
customer to the business partner.

How to fix this error?

To ensure that data is synchronized, you must assign at least one
business partner role to a customer account group in the Customizing
activity <DS:SIMG.CVIV_CUST_TO_BP2>Define BP Role for Direction Customer
to BP</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST021 - Customer -> BP: You have not assigned a BP role to account group & ?

  The SAP error message CVI_FS_CHECK_CUST021 indicates that there is an issue with the assignment of Business Partner (BP) roles to a specific account group in the Customer-Vendor Integration (CVI) process. This error typically arises when you are trying to create or modify a customer master record, and the system cannot find a valid Business Partner role assigned to the specified account group.
  Cause:
  The error occurs due to one or more of the following reasons:
  
  Missing BP Role Assignment: The account group you are using does not have a corresponding Business Partner role assigned in the system.
  Configuration Issues: The configuration settings for the Business Partner roles and account groups may not be properly set up in the system.
  Data Inconsistencies: There may be inconsistencies in the data between the customer master and the Business Partner data.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check BP Role Assignment:
  
  Go to the transaction code BP (Business Partner).
  Navigate to the Role tab and check if the required BP roles are assigned to the relevant account group.
  If the role is missing, you need to assign the appropriate BP role to the account group.
  
  
  
  Configure Account Group and BP Role:
  
  Use transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to Cross-Application Components -> Master Data Synchronization -> Customer-Vendor Integration -> Define Account Group for Customers.
  Ensure that the account group is correctly configured to have the necessary BP roles assigned.
  
  
  
  Check Customizing Settings:
  
  Ensure that the customizing settings for the Business Partner and Customer integration are correctly set up.
  Verify that the mapping between customer account groups and Business Partner roles is correctly defined.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that there are no discrepancies between the customer and Business Partner data.
  You can use transaction code CVI_CHECK to perform a consistency check.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI and Business Partner roles for any specific instructions or updates that may be relevant to your version of SAP.
  
  
  
  Related Information:
  
  Business Partner Roles: In SAP, Business Partners can have multiple roles (e.g., Customer, Vendor, etc.), and each role defines the specific functions and data relevant to that partner.
  CVI (Customer-Vendor Integration): This is a process in SAP that integrates customer and vendor master data into the Business Partner framework, allowing for better data management and consistency.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SPRO, and CVI_CHECK for managing Business Partners and checking configurations.
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST021 error and ensure that the necessary BP roles are correctly assigned to the account group in question.