How To Fix CVI_FS_CHECK_CUST023 - Number ranges & and & do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 023

• Message text: Number ranges & and & do not match

What causes this issue?

The number ranges for the business partner and the customer/vendor must
have the same interval.

System Response

At present, data cannot be synchronized between the business partner and
customer/vendor without errors.

How to fix this error?

To ensure that data is synchronized without errors, you must adjust the
intervals for the number ranges in table NRIV.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST023 - Number ranges & and & do not match ?

  The SAP error message CVI_FS_CHECK_CUST023 indicates that there is a mismatch between the number ranges defined for customer/vendor master data in the system. This error typically arises during the integration of customer and vendor data, particularly when using the Customer-Vendor Integration (CVI) functionality in SAP.
  Cause:
  The error occurs when the number ranges for customer and vendor master records do not align correctly. This can happen due to several reasons:
  
  Different Number Ranges: The number ranges for customers and vendors are set up differently, leading to a conflict when trying to create or update records.
  Configuration Issues: There may be configuration issues in the system where the number ranges for customer and vendor master data are not properly defined or linked.
  Data Migration Issues: If data was migrated from another system, the number ranges may not have been set up correctly, leading to inconsistencies.
  
  Solution:
  To resolve the CVI_FS_CHECK_CUST023 error, you can follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Check the number range objects for customers (e.g., CUST) and vendors (e.g., LIFNR).
  Ensure that the number ranges are correctly defined and that they do not overlap or conflict.
  
  
  
  Adjust Number Ranges:
  
  If you find that the number ranges are not aligned, you may need to adjust them. This can involve:
  
  Creating new number ranges.
  Modifying existing number ranges to ensure they match.
  
  
  
  
  
  CVI Customizing:
  
  Navigate to the CVI customizing settings in the SAP system (transaction code SPRO).
  Under Cross-Application Components > Customer-Vendor Integration, check the settings related to number ranges and ensure they are correctly configured.
  
  
  
  Testing:
  
  After making changes, test the creation or update of customer/vendor records to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI and number range configuration for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  SPRO: SAP Reference IMG (Implementation Guide)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to CVI and number ranges.
  CVI Documentation: Review the official SAP documentation on Customer-Vendor Integration for best practices and configuration guidelines.
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST023 error and ensure that your customer and vendor number ranges are properly aligned.