How To Fix CVI_FS_CHECK_CUST016 - &: role & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 016

• Message text: &: role & does not exist

What causes this issue?

A business partner role has been used in CVI Customizing that does not
exist in the system.

System Response

At present, data cannot be synchronized using the missing business
partner role.

How to fix this error?

If you want to synchronize data using the missing role, you must enter
this grouping in table <ZK>TB003</>.
If not, remove the role from the CVI Customizing tables.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST016 - &: role & does not exist ?

  The SAP error message CVI_FS_CHECK_CUST016 typically indicates that a specific role is missing in the system, which is required for the Customer-Vendor Integration (CVI) process. This error often arises during the synchronization of business partners or when trying to perform certain actions related to customer or vendor data.
  Cause:
  The error occurs when:
  
  A required role for a business partner (BP) is not assigned or does not exist in the system.
  The role specified in the error message is not defined in the system or is incorrectly configured.
  There may be inconsistencies in the configuration of business partner roles between the customer and vendor master data.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Role Assignment:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question.
  Check the roles assigned to the business partner. Ensure that the required role mentioned in the error message is assigned.
  
  
  
  Create or Modify Role:
  
  If the role does not exist, you may need to create it. This can be done in the transaction code BP or through the customizing settings.
  If the role exists but is not correctly configured, you may need to modify its settings.
  
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for business partners (transaction code SPRO).
  Go to Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration > Define Roles for Business Partners.
  Ensure that the roles required for the integration are properly defined and activated.
  
  
  
  Synchronize Data:
  
  After making the necessary changes, you may need to run the synchronization process again to ensure that the data is consistent.
  
  
  
  Check Authorizations:
  
  Ensure that the user performing the action has the necessary authorizations to access and modify business partner roles.
  
  
  
  Related Information:
  
  Business Partner Roles: In SAP, business partners can have multiple roles (e.g., customer, vendor, etc.). Each role has specific attributes and data associated with it.
  CVI Configuration: The Customer-Vendor Integration (CVI) is a critical component in SAP S/4HANA that allows for the integration of customer and vendor data into a unified business partner model.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.