How To Fix CVI_FS_CHECK_CUST014 - Roles assigned; direction "customer -> BP" not activated

CVI_FS_CHECK_CUST014 - Overview

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 014

• Message text: Roles assigned; direction "customer -> BP" not activated

What causes this issue?

Before you can update the customer in the business partner, you must
assign at least one business partner role to a customer account group in
the view "Define BP Role for Direction Customer to BP"
(CVIV_CUST_TO_BP2).
You must also activate the synchronization direction in the view
"Activate Synchronization Options" (MDSV_CTRL_OPT_A).

System Response

There is at least one entry in the view "Define BP Role for Direction
Customer to BP" (CVIV_CUST_TO_BP2). The synchronization direction of
customer to business partner has not been activated. Data cannot be
synchronized.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must activate the direction in the Customizing activity
<DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization Options</>.
If not, you can remove the entries in the Customizing activity
<DS:SIMG.CVIV_CUST_TO_BP2>Define BP Role for Direction Customer to BP</>
.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CVI_FS_CHECK_CUST014 - Details

• The SAP error message CVI_FS_CHECK_CUST014 indicates that there is an issue with the assignment of roles in the Business Partner (BP) configuration, specifically when trying to create or manage a Business Partner with a customer role. The error message suggests that the direction "customer -> BP" is not activated, which means that the system is unable to link the customer data to the Business Partner due to configuration settings.
  
  Cause:
  
  Role Assignment Not Activated: The specific direction for the customer role to be linked to the Business Partner is not activated in the system.
  
  Configuration Issues: There may be missing or incorrect configurations in the Customer-Vendor Integration (CVI) settings.
  Missing Customizing Settings: The necessary customizing settings for the Business Partner roles may not be properly set up.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Role Assignment:
  
  Go to the transaction code BP (Business Partner).
  Check if the customer role (e.g., FLCU00 for customers) is assigned to the