How To Fix CVI_FS_CHECK_CUST013 - Numbers assigned; direction "BP -> customer" not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 013

• Message text: Numbers assigned; direction "BP -> customer" not activated

What causes this issue?

Before you can update the business partner in the customer, you must
assign at least one customer account group to a business partner group
in the view "Define Number Assignment for Direction BP to Customer"
(V_TBD001).
You must also activate the synchronization direction in the view
"Activate Synchronization Options" (MDSV_CTRL_OPT_A).

System Response

There is at least one entry in the view "Define Number Assignment for
Direction BP to Customer" (V_TBD001). The synchronization direction of
business partner to customer has not been activated. Data cannot be
synchronized.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must activate the direction in the Customizing activity
<DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization Options</>.
If not, you can remove the entries in the Customizing activity
<DS:SIMG.V_TBD001>Define Number Assignment for Direction BP to Customer
</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST013 - Numbers assigned; direction "BP -> customer" not activated ?

  The SAP error message CVI_FS_CHECK_CUST013 indicates that there is an issue with the Business Partner (BP) integration with the Customer master data. Specifically, it means that the direction for the Business Partner to Customer conversion is not activated, which is necessary for the system to assign numbers correctly.
  Cause:
  
  Direction Not Activated: The primary cause of this error is that the direction "BP -> Customer" is not activated in the system. This means that the system is not set up to convert Business Partners into Customer records.
  Configuration Issues: There may be configuration issues in the Customer-Vendor Integration (CVI) settings that prevent the proper mapping and assignment of Business Partners to Customer records.
  Missing Customizing Settings: The necessary customizing settings for the integration of Business Partners and Customers may not be properly defined.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Activate the Direction:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Cross-Application Components > Master Data Synchronization > Business Partner > Customer-Vendor Integration > Define Direction of Data Transfer.
  Ensure that the direction "BP -> Customer" is activated. If it is not, activate it.
  
  
  
  Check Customizing Settings:
  
  Ensure that all necessary customizing settings for the Business Partner and Customer integration are correctly configured.
  Verify that the relevant settings for number assignment and mapping are in place.
  
  
  
  Run the Synchronization:
  
  After activating the direction, you may need to run the synchronization process to ensure that existing Business Partners are correctly converted to Customer records.
  Use transaction BP to check the status of Business Partners and ensure they are correctly set up.
  
  
  
  Check for Errors:
  
  After making the changes, check for any other error messages that may indicate further issues with the configuration or data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Customer-Vendor Integration for any additional steps or considerations that may be relevant to your specific version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner maintenance.
  SPRO: Access to the SAP Reference IMG for configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error.
  CVI Configuration: Understanding the overall Customer-Vendor Integration process can help in troubleshooting similar issues in the future.
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST013 error and ensure that the Business Partner to Customer integration is functioning correctly.