How To Fix CRMS4_SRV_API030 - Rejection reason code &1 does not exist in item &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 030

• Message text: Rejection reason code &1 does not exist in item &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API030 - Rejection reason code &1 does not exist in item &2. ?

  The SAP error message CRMS4_SRV_API030 indicates that a rejection reason code specified in a service request or item does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when processing service requests, complaints, or other related documents.
  
  Cause:
  The error is caused by one of the following reasons:
  
  Invalid Rejection Reason Code: The rejection reason code provided does not exist in the system or is not defined for the specific item.
  
  Configuration Issues: The rejection reason codes may not be properly configured in the system, or the relevant customizing settings may be missing.
  Data Entry Error: There may be a typographical error in the rejection reason code entered by the user.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Rejection Reason Code:
  
  Verify that the rejection reason code you are trying to use is valid and exists in the system.
  You can do this by navigating to