How To Fix CRMS4_SRV_API032 - Complete indicator is not allowed in create mode.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SRV_API - Error Message for Service Order API

  • Message number: 032

  • Message text: Complete indicator is not allowed in create mode.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_API032 - Complete indicator is not allowed in create mode. ?

    The SAP error message CRMS4_SRV_API032 indicates that the "Complete" indicator is not allowed when creating a new record in the CRM system. This error typically occurs in the context of creating service requests, service orders, or other CRM-related objects where the system expects certain fields to be set in a specific way.

    Cause:

    1. Incorrect Status: The error arises when the system detects that the "Complete" indicator is being set while trying to create a new record. In the creation mode, the record cannot be marked as complete because it has not yet been fully processed or saved.
    2. Business Logic: The business logic defined in the CRM system may restrict the use of the "Complete" indicator during the creation phase to ensure that all necessary data is filled out before marking the record as complete.

    Solution:

    1. Remove the Complete Indicator: When creating a new record, ensure that the "Complete" indicator is not set. This can usually be done by checking the input parameters or the data being sent to the API or function module.
    2. Check API Calls: If you are using an API or a custom program to create records, review the code to ensure that the "Complete" indicator is not being included in the request payload.
    3. Review Business Process: Ensure that the business process allows for the creation of records without marking them as complete. You may need to adjust the workflow or process to accommodate this requirement.
    4. Consult Documentation: Review the SAP documentation or help files related to the specific CRM object you are working with to understand the expected behavior and constraints.

    Related Information:

    • Transaction Codes: You may want to check transaction codes related to CRM service management, such as CRMD_ORDER or CRMD_ORDERADM_H, to see how records are created and managed.
    • SAP Notes: Look for any relevant SAP Notes that might address this error or provide additional context on the behavior of the "Complete" indicator in the CRM system.
    • Debugging: If you have access to the system, consider debugging the process to see where the "Complete" indicator is being set and why it is causing the error.

    By following these steps, you should be able to resolve the error and successfully create the desired record in the SAP CRM system.

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