How To Fix CRMS4_SRV_API012 - Multiple pricing conditions is not supported in item &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SRV_API - Error Message for Service Order API

  • Message number: 012

  • Message text: Multiple pricing conditions is not supported in item &1.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_API012 - Multiple pricing conditions is not supported in item &1. ?
    The SAP error message CRMS4_SRV_API012 indicates that there are multiple pricing conditions defined for a particular item in a CRM (Customer Relationship Management) transaction, which is not supported by the system. This error typically arises when trying to process or save a transaction that includes items with more than one pricing condition.
    
    Cause: Multiple Pricing Conditions: The primary cause of this error is that the item in question has multiple pricing conditions assigned to it. In SAP CRM, certain operations or transactions may not support items with multiple pricing conditions.
    Configuration Issues: There may be configuration settings in the pricing procedure that do not allow for multiple conditions to be processed together. Data Entry Errors: Incorrect data entry or configuration in the pricing setup can lead to this issue.
    Solution: Review Pricing Conditions: Check the pricing conditions assigned to the item. Ensure that there is only one pricing condition applicable for the item in question. You

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