How To Fix CRMS4_SRV_API011 - Price component is not allowed in item &1 for non-expense items.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 011

• Message text: Price component is not allowed in item &1 for non-expense items.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API011 - Price component is not allowed in item &1 for non-expense items. ?

  The SAP error message CRMS4_SRV_API011 indicates that there is an issue with the pricing components in a service order or item that is classified as a non-expense item. This error typically arises when the system encounters a price component that is not permitted for the specific type of item being processed.
  Cause:
  
  Incorrect Pricing Configuration: The pricing procedure may not be set up correctly for non-expense items, leading to the inclusion of price components that are not allowed.
  Item Category Settings: The item category for the service order may not be configured to accept certain price components.
  Service Order Type: The service order type may have restrictions on which price components can be applied.
  Customizations: Custom developments or modifications in the pricing logic may inadvertently restrict certain price components.
  
  Solution:
  
  Review Pricing Procedure: Check the pricing procedure assigned to the item category and ensure that it includes the necessary price components for non-expense items.
  Check Item Category Configuration: Verify the configuration of the item category in the SAP system. Ensure that it allows the required price components.
  Adjust Service Order Type Settings: Review the settings for the service order type to ensure that it is configured to accept the relevant price components.
  Consult Documentation: Refer to SAP documentation or configuration guides for pricing procedures and item categories to ensure compliance with best practices.
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the restriction is being applied.
  Consult with SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a recurring issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or VA02 (to change sales orders) to investigate and modify settings.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Testing: After making changes, conduct thorough testing to ensure that the error is resolved and that the pricing behaves as expected for non-expense items.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.