How To Fix CRMS4_SRV_API010 - Quantity cannot be blank in item &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 010

• Message text: Quantity cannot be blank in item &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API010 - Quantity cannot be blank in item &1. ?

  The SAP error message CRMS4_SRV_API010 with the description "Quantity cannot be blank in item &1" typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to create or update a service order, service confirmation, or similar document where a quantity field is required but has not been filled in.
  
  Cause:
  
  Missing Quantity: The most straightforward cause is that the quantity field for a specific item (indicated by &1) is left blank or not provided in the request.
  Data Entry Error: There may have been an oversight during data entry, leading to the omission of the quantity.
  Integration Issues: If data is being transferred from another system (like an external application or middleware), there may be issues in the data mapping or transformation that result in the quantity not being sent.
  Custom Logic: If there are custom enhancements or user exits in the system, they might inadvertently clear or not set the quantity